If you have any questions about your account, subscription or the HUB, have a look here. If you can't find the answer you are looking for, or you need a help with something, please write me at lucia@foodlight.io

  • account set up

  • Payments

  • Content

Do I have to renew my subscription each month?

No, the monthly membership gets automatically renewed after each billing period. If you subscribe for the Annual membership, it automatically renews every year. You can see all details about your subscription from the inside of your “Account” page.

What means being a Founding Member?

You become automatically a Founding Member if you enroll during our first launch in December 2020 or January 2021. The advantage of the Founding Members is that the price of membership of € 30/month or € 300/year will stay as this for as long as you are a member. The price of membership will be increasing in the future (applicable for new members only). 

Can I cancel my membership anytime?

Sure, you can cancel your membership anytime. No questions asked. You can do it yourself, from the “account” - subscription page.

Will the price increase after I am a Member?

No, after you enroll, the price stays the same for as long as you are a member. The price will increase in the future but it will be applied only for new members. 

After I unsubscribe, how can I return and become a member again?

After you unsubscribe, you can become a member again. However, when subscribing again, there will be a new price, which will apply for all new  members. The monthly fee of 30 Euro is only for our first launch, and by adding more content into the club, the price will increase in the future.

Is the registration door always opened?

The registration door will close after 2022, and will be open only during specific times in 2023. 

Do you have any questions?

Check our FAQ section to find answers to your questions about the FOODlight HUB, your subscription or the content

Need a technical support?

If you need any help, or you see that something stopped working (happens sometimes :), email me at lucia@foodlight.io

Connect with other members

Visit our forum to connect with other members, exchange a constructive feedback and share your questions about food photography and the resources, etc... 

need more personalised help?

Join us live during our live calls, and we will discuss your challenge directly there. Access the live calls schedule